Our main focus is to get your computer working as it should. We are not there to pry into your personal files because that is not our work’s focus and we respect your privacy. We stay on task to get your computer working properly. The only time that we need to access personal files is when the nature of the repairs requires it, such as in data recovery. But even then, we only do so with your permission or if you ask us to check the data files for you. Sometimes we may need to make a backup of your hard drive in order to solve the problem; however, we will not keep this information once the problem is solved. Your personal information will be kept secure. Being aware that any business we may do with you in the future is built on us earning your trust, we take this privacy policy very seriously!

We pride ourselves in doing honest work. With that being said, we do not entertain unlawful requests such as hacking into someone’s email or computer or do anything on the computer that is unlawful or disrespectful to the owner(s) of the computer. For example, if you suspect that your spouse is cheating and would like to install any software to track their activity, we consider that a violation of privacy. So we will not be able to help you in that regard.

We collect personally identifiable information, like names, addresses, email addresses, etc., when voluntarily submitted. This information is only used to fulfill your specific request. We will not share this information with any third party that may use this information for spamming. Your email address will be added to our email newsletter list only to send you updates on useful computer tips and service announcements; but you will have an opportunity to remove your email from the list once you get one of our newsletters.